RETURNS & REFUNDS
Return & Refund Policy
This Return & Refund Policy explains how Wizzard Repair Products handles returns, refunds, and eligible product issues.
RETURN WINDOW
Returns Within 30 Days
Most new, unopened items may be returned within 30 days of delivery for a refund. Returned products must be unused, unopened, and in their original packaging.
Wizzard Repair Products reserves the right to inspect returned items before issuing a refund.
ELIGIBLE RETURNS
Items Eligible for Return
To be eligible for a return, products must be new, unused, unopened, and returned in their original packaging.
Opened, used, partially used, damaged, or altered products may not be eligible for a refund unless the issue is the result of our error or a confirmed product defect.
Customers are responsible for carefully packaging returned items so they arrive safely.
REFUNDS
Refund Processing
Once your return has been received and inspected, Wizzard Repair Products will notify you regarding the status of your refund.
Approved refunds will be issued to the original payment method used for the purchase. Depending on your financial institution, it may take several business days for the refund to appear on your account.
Original shipping charges are non-refundable unless the return is the result of our error or a defective product.
DAMAGED OR INCORRECT ITEMS
If Your Order Arrives Damaged or Incorrect
If you receive a damaged, defective, or incorrect item, please contact Wizzard Repair Products as soon as possible after delivery.
To help us resolve the issue quickly, please include your order number, a description of the problem, and photographs of the product and packaging when applicable.
If the issue is determined to be the result of our error or a confirmed product defect, WRP will work with you to provide an appropriate replacement, exchange, or refund.
STARTING A RETURN
How to Request a Return
If you need to request a return, please contact Wizzard Repair Products before sending any products back. Our team will review your request and provide return instructions if your order qualifies under this Return & Refund Policy.
Please include your order number, the reason for the return, and any supporting photos if the item is damaged or incorrect. This helps us process your request as quickly as possible.
Returns sent without prior authorization may experience delays in processing.
CONTACT US
Questions About Returns or Refunds?
If you have questions about returning a product or the status of a refund, we're here to help.