WRP Tech Support

Call Toll Free

Have questions on a current project? Need help with instructions? Looking for a distributor or retail store?

Contact Wizzard Repair Products at (888) 247-4052 and we’ll get back within 24 hours or less.

On-Site Support

Have a large project that needs on-site support? Need a bid for projects over $10,000? Looking for a distributor or retail store?  Email us at info@wizzardrepairproducts.com and an on-site professional will call you.

Return Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the “Complete Orders” link under the My Account menu and click the Return Item(s) button. We’ll notify you via e-mail of your refund once we’ve received and processed the returned item.

WRP Videos

Drone Fly-Over WRP Before & After

WRP Step by Step- Wood, Metal Stucco

Shipping Policy

Although our Online Store only ships to U.S. addresses, we can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.  For international orders, email us at “orders@wizzardrepairproducts.com” and include order details in the email along with your shipping information.  When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

FAQs

Question: I ran short of materials  what can I do to finish repair?
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Answer:  You can add more dough to the existing repair you are working on. Make sure the area is clean and rough up the area with sandpaper, wire brush or other.  Now mix equal parts of the A and B portions of the liquid and apply a thin coat to the existing repair.  Next, mix equal portions of part A and part B until material until it is one color when you pull it apart.  Apply over existing repair.
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Question:  The damaged area is pretty deep, more than an inch.  Do I have to layer the repair with Wizzards Repair system?
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Answer: You can do the repair all at once.  We have repaired up to 3 inches or more at one time. Remember that the more you mix the faster if will cure.
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Question:  I’ve looked at other repair system, they all say extremely flammable,  is your system safer
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Answer: Most competitors products usually contain solvents because it’s cheaper to produce. Wizzard Repair Products does not contain solvents and are made from 100% solids.
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Question:  We live in a colder region, will Wizzard Repair Products work ?
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Answer:  Yes it will work.  We have installed our products at temperatures below 50 degrees and tested products at 32 degrees Fahrenheit. Be aware, all products have been tested at 70 degrees temperatures. Lower temperatures will cure slower and higher temperatures will cure faster.

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